SlotsGem Casino Cookie Policy

At SlotsGem Casino, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them, why we use them, and the choices available to you regarding their use. By continuing to browse and use our platform at slotsgem.com, you agree to our use of cookies as described in this document. If you have questions about how we handle your data, please contact us at support@slotsgem.com.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. We use cookies and similar technologies such as web beacons, pixels, and local storage to make our platform function properly and to enhance your overall experience. At SlotsGem, we rely on these tools to remember your preferences, keep you securely logged in, and deliver content tailored to your interests.

Cookies cannot be used to run programs or deliver viruses to your device. They are uniquely assigned to your browser and can only be read by the web server that issued them to you. Our SlotsGem Casino platform uses both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until they expire or are deleted.

Types of Cookies We Use

We use several categories of cookies on the SlotsGem platform. Each category serves a specific purpose, and understanding them helps you make informed choices about your privacy.

Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be switched off in our systems. At SlotsGem Casino, we use strictly necessary cookies to:

• Enable secure login to your player account (slotsgem casino login functionality)
• Maintain your session while you navigate between pages
• Process transactions and manage your deposits and withdrawals
• Apply age verification and responsible gaming controls
• Ensure compliance with our regulatory obligations under the Curaçao Gaming Control Board licence (OGL/2024/1676/0905)

Without these cookies, core services such as the slotsgem login process and payment processing would not function correctly. You cannot opt out of strictly necessary cookies while using our services.

Performance and Analytics Cookies

Our SlotsGem Casino platform uses performance cookies to collect information about how visitors use our site. This data helps us understand which pages are most popular, how players navigate through our game library of 6,500–10,000+ titles, and where any technical issues may arise. We use this information to improve the slotsgem app and browser experience continuously.

• Measuring page load times and identifying performance bottlenecks
• Tracking error messages and broken links
• Analysing which game categories — slots, live casino, jackpot games — receive the most engagement
• Gathering aggregate statistics on device types and geographic regions

The data collected through these cookies is aggregated and anonymous. We do not use performance cookies to identify individual users.

Functional Cookies

We use functional cookies to remember choices you make and to provide enhanced, personalised features. At SlotsGem, these cookies allow our platform to:

• Remember your preferred language, currency, and regional settings
• Store your gameplay preferences and recent activity
• Retain bonus offer selections, including any active slotsgem bonus code or slotsgem promo code you have applied
• Remember whether you have previously dismissed notifications or accepted our terms

If you disable functional cookies, some of these personalised features may not work as expected, though you will still be able to access the core platform.

Targeting and Marketing Cookies

We and our trusted third-party partners may use targeting cookies to deliver promotional content that is relevant to your interests. Our SlotsGem Casino marketing team uses these cookies to:

• Display relevant promotions, including information about slotsgem no deposit bonus offers and slotsgem free spins no deposit campaigns
• Limit the frequency with which you see the same advertisement
• Measure the effectiveness of our marketing campaigns and affiliate partnerships
• Retarget visitors who have previously interacted with our platform

These cookies track your browsing activity across our website and may share data with advertising partners. We ensure all our marketing partners adhere to applicable privacy regulations. You can opt out of marketing cookies at any time through our cookie preference centre.

Third-Party Cookies

As part of delivering our service, we integrate technology from trusted third-party providers. These partners may place their own cookies on your device when you visit slotsgem.com. Our SlotsGem Casino platform works with game providers such as NetEnt, Pragmatic Play, Play'n GO, Evolution Gaming, and over 100 other studios, as well as payment processors including Visa, Mastercard, Skrill, Neteller, and various cryptocurrency networks. Each of these providers operates under their own cookie and privacy policies.

We also use analytics platforms and advertising networks that may set third-party cookies. We do not control these third-party cookies and are not responsible for the policies of third-party websites. We recommend reviewing the privacy policies of any third-party services you interact with through our platform.

How Long Do Cookies Last?

The duration of a cookie depends on its type and purpose. At SlotsGem Casino, we use cookies with the following general lifespans:

• Session cookies: Expire when you close your browser
• Short-term persistent cookies: Remain active for up to 30 days
• Long-term persistent cookies: May remain on your device for up to 24 months
• Third-party cookies: Governed by the individual third party's policy

Managing Your Cookie Preferences

We believe you should have control over the cookies we place on your device. Our SlotsGem platform provides a cookie preference centre that allows you to accept or decline non-essential cookie categories at any time. You can also manage cookies through your browser settings.

Most browsers allow you to:

• View the cookies currently stored on your device
• Block cookies from specific websites or all websites
• Delete cookies stored on your device
• Set preferences for first-party and third-party cookies separately

Please note that disabling certain cookies may affect the functionality of our platform. For example, blocking strictly necessary cookies will prevent the slotsgem casino login process from working correctly, and disabling functional cookies may mean your language and currency preferences are not saved between sessions. Full details on managing cookies in major browsers are available through the browser developers' official support pages.

Cookies and Responsible Gaming

At SlotsGem Casino, we take responsible gaming seriously. We use certain cookies as part of our safer gambling infrastructure, including tools that enforce self-exclusion preferences, deposit limits, and session time reminders. If you have set any responsible gaming controls on your account, our necessary cookies ensure these settings are consistently applied across all your sessions. Removing or blocking these cookies may interfere with the correct operation of these protective features.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the technologies we use, updates to applicable regulations, or changes to our operational practices. Our SlotsGem Casino team will post any updated version of this policy on this page. We encourage you to check back periodically to stay informed about how we use cookies. Your continued use of our platform following any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Cookie Policy or wish to exercise your rights regarding the data we collect through cookies, please do not hesitate to get in touch with us. We are available 24/7 and can be reached through the following channels:

• Live Chat: Available around the clock directly on slotsgem.com
• Email: support@slotsgem.com
• Contact Form: Available on our website

Our SlotsGem Casino support team is here to help and will respond to cookie-related enquiries as promptly as possible. We are operated by Latcas B.V., a Curaçao-registered company (number 165403), and we hold ourselves to the highest standards of transparency and data protection in everything we do.